My requests
MCDTE-44
Cannot connect to store Wi-Fi
- Received, Opened yesterday
- In progress
- Resolved
What's happening?
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What you reported
Devices in the back of the store cannot connect to the Wi-Fi since Monday.
Updates
Request openedyesterday
IT Supportyesterday
We see the access point in the back area is offline. A technician is checking it remotely.
IT Support13 hours ago
The remote reset did not work. Please send us the serial number printed on the access point so we can arrange a replacement.