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My requests

MCDTE-48

Point of sale terminal is offline

  1. Received, Opened yesterday
  2. In progress
  3. Resolved

What's happening?

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What you reported

POS-01 is not accepting card payments.

Updates

  1. Request openedyesterday

  2. IT Supportyesterday

    We have escalated this to the payment provider. Card payments may be unavailable until this is fixed.

  3. Youyesterday

    We are taking cash only for now.

  4. IT Support6 hours ago

    The provider confirmed a fix is being deployed today. We will update you once the terminal is back online.